Or is that software factors in social engineering?
Skimming a bit re: AOLserver at Philip Greenspun’s site, I found this bit of text interesting:
Some day you might need to convince a company to open-source a software tool. Companies have seemingly infinite money but the shortage of truly gifted software developers is acute (see Chapter 17 of Philip and Alex’s Guide to Web Publishing for my theory on why). A compelling argument will take the following form:
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I found this very thought provoking.